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15-day FREE Trial 15-day FREE Trial 15-day FREE Trial 15-day FREE Trial
Voters (What's This?)
unlimited / month 10,000 / month 5,000 / month 1,000 / month 100 / month 100 / month
Forums
unlimited forums unlimited forums unlimited forums unlimited forums unlimited forums 1 forums
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Have a question?

Check the FAQ. Then ask Daniel

Dan
888.840.0280

Risk Free

  • You can upgrade, downgrade or cancel your account at any time
  • There are no long term contracts, no signup fees and no termination fees

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FAQ

How do you define a "Voter?"
A Voter is any user, anonymous or registered, that has voted for an idea on your forums in a month. On average, 3-7% of your active users will become voters at any given time.
What happens if I go over the Voter limit?
We'll contact you via email to let you know and work things out from there. Your service will continue unchanged and you'll have 15 days to upgrade before we turn off new voting -- but relax if you're using your forum for non-commercial purposes and/or doing something cool, we're likely to upgrade you for free. We're here to help you succeed.
What if I have multiple products?

Each UserVoice account is set up on a single portal with one domain (youraccount.uservoice.com), and one design.

If you don't require separate branding for each product, then you can have a single company-wide UserVoice account, and create multiple forums for each of your products.

If you want a separate domain, design, or set of admins for each product, then you'll want to create an individual portal for each product.

Confused? Contact our friendly sales people and we'll walk you through it.

How does the 15-day free trial work?
If you cancel a paying plan within 15 days of signing up, you won’t be charged a thing. If you choose to cancel your account in the future, you will not be charged the following month. Refunds can not be issued after your initial 15 day trial and we don't prorate for partial months.
Do I get a 15-day free trial if I upgrade?
If you upgrade from a free account to a paid account, you are not eligible for the 15-day free trial. The 15-day free trial only applies if you sign up for a paying plan now. And yes, you can downgrade later if you need to.
What do you offer for _________ organizations?
From time to time, we do offer discounts or special plans for certain types of organizations. Go here to find out if your organization qualifies.
I wish you offered _____?
We'd love to hear how we can improve our service plans. Please leave us feedback on our premium services forum.
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